Privacy Policy

This privacy policy sets out how we DreamCourts use and protect any information that you give DreamCourts when you use this website. DreamCourts is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. DreamCourts may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name;
  • contact information including email address;
  • demographic information such as postcode, preferences and interests;
  • other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@dreamcourts.com.au. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to dreamcourts.com.au. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE NAME COOKIE DESCRIPTION
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

 

The DreamCourts Privacy Policy (“Privacy Policy”)

DreamCourts Pty Ltd and its related divisions and subsidiaries, is committed to earning and keeping your confidence and trust. This commitment exists not only for our website, but extends to any interaction you may have with DreamCourts. Accordingly, we strictly adhere to our Privacy Policy to ensure that the personal information you provide is not misused in any way.  DreamCourts aims only to collect personal information that is reasonably necessary for its activities. For example, you do not need to provide us any information to use this website. However, you may need to provide personal information to obtain support, to purchase products through this website, submit comments, participate in discussion forums, participate in competitions or trade promotions, and/or gain access to our member services (e.g. create an account or sign up for an email newsletter).

We usually collect personal information directly from you, for example when you send us correspondence by e-mail or in writing, deal with us over the telephone or in person, or contact us, or place an order through our website. The types of personal information that we collect will depend on the nature of the interaction between you and DreamCourts and may include your name, address, email address, telephone number, credit card information (if you make a purchase through our website), and certain demographic information.

It will always be your choice whether to provide DreamCourts with your personal information, and when you do so, you give us permission to use the information to provide you with the requested services and in accordance with this Privacy Policy. If some personal information that DreamCourts requests is not provided, DreamCourts may not be able to provide you with the requested services.

Use and disclosure of personal information

DreamCourts will use the information you provide to:

  1. Fulfil your request;
  2. Provide you with our products or services;
  3. Provide ongoing support or help to manage products, for example if you have a query;
  4. Communicate with you.

In addition, if you sign up for our member services and join our email list, DreamCourts and its partners (e.g., our third-party service providers assisting us with website support, promotion fulfilment, etc.) may also occasionally distribute information and offers that may be of interest to you. By signing up for our member services, you consent to DreamCourts and its partners contacting you by email, telephone or hard copy mail.

If DreamCourts collects your personal information for any other purpose, we will generally let you know that purpose at the time we collect the information.

Disclosure of personal information

DreamCourts aims to confine its disclosure of personal information to the primary purpose for which it has been collected, or for a related purpose. This means DreamCourts will usually only disclose personal information in connection with its business and administrative functions, including when disclosure is necessary to provide you with a product or service that you have requested, helping us with the running of our organization, or for security reasons.

For example, if you provide your credit card information to DreamCourts to purchase products through our website, the credit card details will be encrypted and stored on a secure server and provided to a third party credit card processor and authenticator for payment purposes, and your name and address will be provided to the company that ships our merchandise.

DreamCourts may also disclose personal information in response to law enforcement activity, to enforce its contracts or property rights, or when required by law. Information we collect may also be transferred in connection with the sale or merger of the company or any division or business line of the company to which the information relates. If we hire any third parties to perform services relating to the way our website functions, we will require them to protect your personal information in the same way that we do.  As a general rule, DreamCourts will not sell, rent or loan your personally identifiable information to others for advertising or similar purposes.

Overseas transfers and disclosures of personal information

When you send personal information to DreamCourts, the personal information will be shared amongst the DreamCourts corporate group, including entities which may be located in Australia, New Zealand and the United States.  As noted above, we may send your personal information to third parties for the purposes of meeting your requests, such as credit card processors and shippers of our merchandise, who are likely to be located in Australia, New Zealand and the United States.

Consent

You consent to us disclosing your personal information to the third parties and overseas recipients listed above, and similar organisations who may in turn provide your information to other third parties (for example, for marketing purposes). You can withdraw your consent at any time by informing us in writing that you withdraw that consent. If you do not permit the disclosure of some personal information as DreamCourts requests, DreamCourts then may not be able to meet its legal obligations and may not be able to do business with you.  If this is the case, we will let you know.

Access and correction of your personal information

DreamCourts aims to keep all personal information that we hold accurate, complete and up-to-date. In some circumstances, you may also have a right to request access to your personal information and request correction. We encourage you to tell us if you change your contact details. If you would like to access, or correct the personal information held about you, please contact us at enquiries@dreamcourts.com.au or phone us at 1300 518 005.

To make changes to your email subscription without logging in, please visit the My Account page. If you would like to edit your name and personal information or be removed from our email list, please do so at My Account. To make any of these changes or delete your account, contact us at or send your request to DreamCourts.

Computer Tracking and Identifiable Information

DreamCourts websites use domain names (not e-mail addresses) to track user behaviour within our website. This tracking data helps us determine how to upgrade and enhance our website and make it more enjoyable for our users. Because DreamCourts does not trace or extract personal user information, the data that is collected is and can only be used for statistical purposes. These statistics are considered confidential and are held to the same privacy standards as personal information. Also, because we do NOT use e-mail addresses for our tracking, you can be assured we are not integrating these statistics with your personal e-mail address. As a service to our regular users, DreamCourts, in conjunction with its ad management partner, Think Big, uses pixels or transparent GIF files that recognize specific users and their preferences by recognizing “cookies”, small text files that save you the time of having to register each time you visit our website. The information that is collected is anonymous and not personally identifiable. It does not contain your address, telephone number or email address. If you do not wish to accept cookies, the “help” section of your browser’s toolbar will likely tell you how to prevent your browser from accepting cookies, how to have the browser alert you when you receive a new cookie, or how to disable cookies altogether. If you disable cookies, however, you may not be able to take advantage of all of our website’s features.

Security

DreamCourts protects the security of your information, including credit card information provided for purchases, which it encrypts, using Secure Socket layers (SSL), for transmission to our secure servers. While we consider online security a priority and take all reasonable steps to secure your personal information, we cannot provide absolute assurances against, and will not be liable for, any breaches of confidentiality due to system failures or unauthorized access by third parties.

Complaints

If you have any questions or would like to make a complaint about DreamCourts compliance with the applicable privacy laws, please contact us.

DreamCourts will consider the question or complaint, investigate the matter if appropriate, and provide a response within 30 days. Whilst we will do our best to answer your question or resolve your complaint, if you feel it remains unresolved or you wish for further investigation to take place, you should contact the relevant governmental authority in your jurisdiction.

Scope of Privacy Policy/Links to Other Websites

This policy applies to all DreamCourts websites. From time to time, we may include on our website links to other websites. DreamCourts is not responsible for the operation or collection of any information from any website operated by third parties.

Updating this Privacy Policy

Our business and the laws that regulate us change from time to time, and DreamCourts reserves the right to change this policy. If we do change this policy, we will post the revised version on our website. You should check the Privacy Policy and Terms of Use posted on our website periodically to read about any changes, modifications, or revisions.

The DreamCourts Website Terms of Use (“Terms of Use”)

Who can use our website

DreamCourts intends its website for use only by individuals who are 18 years of age or older and will not knowingly collect personally identifiable information from anyone under the age of 18. If you are not at least 18 years old, please do not submit any information to DreamCourts websites.

Terms of Use

Some DreamCourts websites offer the option to provide content (e.g. product testimonials, comments, etc) or create a user account. If you choose to use these services, these Terms of Use will apply. If you do not agree to the following Terms of Use please do not make use of these services.

Any changes to the Terms of Use will be posted and you are invited to periodically review them. DreamCourts is under no obligation to notify members of changes to the Terms of Use. Your continued use of DreamCourts websites will signify your acceptance of any change in the Terms of Use set forth herein.

Login and password

For websites that require a user login and/or password, you are responsible for maintaining the confidentiality of your information and password. You shall be responsible for all uses of your online account, whether or not authorized by you. You agree to immediately notify DreamCourts of any unauthorized use of your login or password.

Content of submissions to DreamCourts websites

You alone are responsible for the content of your submissions to DreamCourts websites, and the consequences of any such messages. DreamCourts reserves the right not to post your submissions, and/or terminate your user account (on the DreamCourts websites that offer this service) should DreamCourts become aware and determine, in its sole discretion, that you are violating any of the following guidelines.

  • Only personal messages relevant to the purpose of the website are allowed. Commercial use of any DreamCourts website is strictly prohibited.
  • No posting or comment may be made if it breaches another party’s intellectual property rights, or is in any way unlawful or improper to the purpose of the websites. It is at the discretion of DreamCourts to determine if sent or posted material violates these Terms of Use and DreamCourts reserves the right to delete any material it deems, in its sole discretion, to be irrelevant or improper under these Terms of Use
  • DreamCourts websites contain the intellectual property of DreamCourts, including content that is protected by copyrights, trademarks and other intellectual and proprietary rights. You are allowed only to make a single personal copy of DreamCourts content, for your personal use, but may not otherwise copy, reproduce, or otherwise commercially exploit DreamCourts website content.
  • By submitting content, which shall include your member name, to any “public area” of DreamCourts websites, you agree and acknowledge that it will be published to all and is NOT confidential and agree and acknowledge that DreamCourts and all other members shall have the right to access, display, view, store and reproduce such content without further permission.
  • ANYTHING CONTAINED HEREIN TO THE CONTRARY NOTWITHSTANDING, BY SUBMITTING CONTENT TO ANY COMMENT AREAS, EXPERT AREAS, QUESTION AND ANSWER OR DISCUSSION FORUMS, SWEEPSTAKES, CONTESTS OR ANY OTHER AREA ON THE DREAMCOURTS WEBSITES, YOU HEREBY EXPRESSLY PERMIT THE MICCA GROUP TO IDENTIFY YOU AS THE CONTRIBUTOR OF SUCH CONTENT IN ANY PUBLICATION IN ANY FORM, MEDIA OR TECHNOLOGY NOW KNOWN OR LATER DEVELOPED IN CONNECTION WITH THE CONTENT, UNLESS YOU OTHERWISE NOTIFY THE MICCA GROUP LEGAL DEPARTMENT IN WRITING AT THE TIME YOU SUBMIT THE CONTENT THAT YOU DO NOT WISH TO BE IDENTIFIED.
  • Disclaimer of warranties:
    NOTHING IN THESE TERMS OF USE LIMITS, EXCLUDES OR MODIFIES OR PURPORTS TO LIMIT, EXCLUDE OR MODIFY ANY STATUTORY CONSUMER GUARANTEES OR ANY IMPLIED CONDITION OR WARRANTY THE EXCLUSION OF WHICH FROM THESE TERMS OF USE WOULD CONTRAVENE ANY STATUTE OR CAUSE ANY PART OF THESE TERMS OF USE TO BE VOID (“NON-EXCLUDABLE GUARANTEES”). SUBJECT TO THE LIMITATIONS IN THE PRECEDING SENTENCE, YOU EXPRESSLY AGREE THAT USE OF THE DREAMCOURTS WEBSITES IS AT YOUR SOLE RISK. THE DREAMCOURTS WEBSITES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. APART FROM THE NON-EXCLUDABLE GUARANTEES, THE DREAMCOURTS EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. SUBJECT TO THE NON-EXCLUDABLE GUARANTEES, THE DREAMCOURTS MAKES NO WARRANTY THAT THE DREAMCOURTS WEBSITES WILL MEET YOUR REQUIREMENTS, OR THAT THE DREAMCOURTS WEBSITES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES THE MICCA GROUP MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE DREAMCOURTS TO THE EXTENT PERMITTED BY LAW, DREAMCOURTS WILL NOT BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, WHETHER FORESEEABLE OR NOT, WHICH MAY RESULT FROM THE UNAVAILABILITY OR MALFUNCTION OF THE DREAMCOURTS WEBSITES. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE DREAMCOURTS WEBSITES IS AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. YOU UNDERSTAND AND AGREE THAT DREAMCOURTS DOES NOT GUARANTEE THE ACCURACY OR COMPLETENESS OF ANY INFORMATION IN OR PROVIDED IN CONNECTION WITH THE DREAMCOURTS WEBSITES. DREAMCOURTS IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS OR FOR THE RESULTS OBTAINED FROM THE USE OF SUCH INFORMATION. THE INFORMATION IS PROVIDED WITH THE UNDERSTANDING THAT NEITHER DREAMCOURTS WEBSITES NOR ITS MEMBERS, WHILE SUCH MEMBERS ARE PARTICIPATING IN THE DREAMCOURTS WEBSITES, ARE ENGAGED IN RENDERING LEGAL, MEDICAL, COUNSELING OR OTHER PROFESSIONAL SERVICES OR ADVICE. DREAMCOURTS ENCOURAGES YOU TO SEEK APPROPRIATE PROFESSIONAL ADVICE OR CARE FOR ANY SITUATION OR PROBLEM WHICH YOU MAY HAVE.

DREAMCOURTS SHALL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED, OR ALLEGED TO HAVE BEEN CAUSED, DIRECTLY OR INDIRECTLY, BY THE INFORMATION OR IDEAS CONTAINED, SUGGESTED OR REFERENCED IN THE DREAMCOURTS WEBSITES. YOUR PARTICIPATION IN DREAMCOURTS WEBSITES IS SOLELY AT YOUR OWN RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE DREAMCOURTS WEBSITES OR THROUGH DREAMCOURTS, ITS EMPLOYEES, CONSULTANTS AND/OR EXPERTS SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

DREAMCOURTS IS NOT RESPONSIBLE FOR THE CONTENT ON THE INTERNET OR WORLD WIDE WEB PAGES THAT IS CONTAINED OUTSIDE DREAMCOURTS WEBSITES.

  • As a convenience to our members, we may provide links to resources that are beyond our control. We make no representations as to the quality, suitability, functionality or legality of any websites to which we may provide links, and you hereby waive any claim you might have against DREAMCOURTS with respect to such websites.
  • Notification of Any Possible Copyright Infringement In the event you believe that material or content published on a DREAMCOURTS websites may infringe on another’s or your copyright, please provide detailed written notice of such possible infringement to General DREAMCOURTS at enquiries@dreamcourts.com.au.
  • Limitation of Liability ASIDE FROM THE NON- EXCLUDABLE GUARANTEES, DREAMCOURTS EXCLUDES ALL LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR THE INABILITY TO USE THE DREAMCOURTS WEBSITES OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE DREAMCOURTS WEBSITES OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLES EVEN IF DREAMCOURTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Questions or Comments

DreamCourts welcomes your questions, comments and concerns related to our Privacy Policy, Terms of Use or any other aspect of our business. We encourage you to contact us to address any issues. Thank you for using the websites of DreamCourts.

We appreciate your business and respect your personal privacy.