Warranty Information

 
 

Interlocking Sports Tile Warranty

Dream Courts’ Interlocking Sports Tiles come with a limited manufacturer warranty provided by the manufacturer of the tiles, Sichuan Zhongsu Polymer Material Co., Ltd (ZSFloor). The warranty is provided in accordance with ZSFloor’s terms and conditions below.

Limited Warranty

This warranty is limited to the materials for a special time period.

Warranty Periods
 

Floor Type Warranty Period
Standard Range 8 years
DC Multi 8 years
Elastic Pro 10 years
Elite X 15 years
Elastic Inwood 15 years

 
The warranty period is from the date of original purchase.  If any flooring is defective in materials or workmanship, ZSFloor will replace the defective flooring with like or similar flooring in accordance with the below:

    After the initial warranty period, defective floor replacement will be pro-rate as follows:
Floor Type Initial warranty period: Replacement free of charge Customer responsible for 50% of the current retail price Customer responsible for 80% of the current retail price
Standard Range First four (4) years Next two (2) years (five and six) Next two (2) years (seven and eight)
DC Multi First four (4) years Next two (2) years (five and six) Next two (2) years (seven and eight)
Elastic Pro First five (5) years Next three (3) years (six, seven and eight) Next two (2) years (nine and ten)
Elite X First five (5) years Next five (5) years (six, seven, eight, nine and ten) Next five (5) years (eleven, twelve, thirteen, fourteen, fifteen)
Elastic Inwood First five (5) years Next five (5) years (six, seven, eight, nine and ten) Next five (5) years (eleven, twelve, thirteen, fourteen, fifteen)

 
Replacement cost will not include labor or actual freight charges.

Warranty Restrictions

If the flooring is subject to any use other than its intended use the above warranty coverage is null and void.  If flooring is damaged by accident, unreasonable use, neglect, improper installation or other cause not arising out of defects in materials or workmanship, the above warranty coverage shall be null and void.  The interlocking system is included under the warranty unless the flooring is disassembled improperly (based on the installation instructions that provide proper disassembly procedure).  Appearance of replacement flooring may differ slightly from the original flooring.

Warranty Service

Warranty service is available upon authorization and verification by ZSFloor.  Replaced flooring shall become the property of ZSFloor. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. ZSFloor does not authorize any person to create for it any other obligation or liability in connection with this flooring. To the extent allowed by law, any implied warranty of merchantability or fitness for a particular purpose applicable is limited as contained in this written warranty. Neither ZSFloor nor the selling dealer shall be liable for loss of time, inconvenience, commercial loss or consequential damages.

Warranty Contact Information

Dream Courts will assist customers who wish to make a warranty claim with ZSFloor.  To make a warranty claim, customers can contact Dream Courts who will help facilitate the claim between the customer and ZSFloor.

Dream Courts Pty Ltd
PO Box 217, Mount Evelyn, Vic 3796
Phone: 1300 690 991 (Monday – Friday, 8:00am – 6:00pm AEST)
Email: enquiries@dreamcourts.com.au
 
 

Mega Slam Basketball Systems Limited Lifetime Warranty

Mega Slam offers a limited lifetime warranty on its basketball systems.  For more information about Mega Slam’s limited lifetime warranty or to make a warranty claim, please contact Mega Slam directly:

Mega Slam
19 Famechon Crescent
Madbury North, SA 5092
Phone: 1800 658 016
Email: info@megaslam.com.au

Consumer guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.